Change management is a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. A change management program involves planning, implementing, and monitoring changes in a systematic way to ensure that they are effectively managed and adopted by stakeholders.

The goal of change management is to minimize disruption and negative impacts that changes can have on individuals, teams, and organizations while maximizing the benefits of change. This is achieved by engaging stakeholders in the change process, building awareness and support, developing skills and competencies, and reinforcing new behaviors and attitudes.

A change management program typically involves several phases, including:

1. Preparing for change: This involves assessing the need for change, developing a vision and strategy, identifying stakeholders, and creating a change management team.
2. Managing change: This involves planning and implementing the change, communicating the change to stakeholders, and engaging them in the change process.
3. Reinforcing change: This involves monitoring and evaluating the change, celebrating successes, and making adjustments as needed to ensure that the change is sustained.

Change management programs are often used in organizational settings to manage changes such as mergers and acquisitions, restructuring, new technology implementations, and process improvements. By managing changes effectively, organizations can minimize resistance and negative impacts, while maximizing benefits and achieving desired outcomes.