TM Telephone Guide

Three Party Conference

How to use Three Party Conference?

  • Handset 1 – During an outside call, press the ‘R’ button to put the call on hold.
  • Handset 1 – Select the desired unit by using the scroll button, then press the ‘CALL’ button.
    • – If the paged party does not answer, press the ‘CALL’ button to return to the outside call.
  • Handset 2 (Receiver) – Press the ‘CALL’ button to answer the page.
    • – Handset 2 can talk with Handset 1.
  • Handset 1 – Press the ‘INT’ button.
    • – To leave the conference, press the ‘OFF’ button. The other parties can continue the conversation.
    • – To put the outside call on hold, press the ‘R’ button. To resume the conference, press the ‘INT’ button.

 

Call Waiting

How to activate Call Waiting?

  • Dial *43#.
  • Press the ‘CALL’ button.
  • Listen to the tone indicating successful activation of the service.

How to cancel Call Waiting?

  • Dial #43#.
  • Press the ‘CALL’ button.
  • Listen to the tone indicating successful cancellation of the service.

 

Call Forwarding (Unconditional)

How to activate Call Forwarding (Unconditional)?

  • Dial *21* followed by #. Example *21*01X XXX XXXX #.
  • Press the ‘CALL’ button.
  • Wait for the confirmation tone.

How to cancel Call Forwarding (Unconditional)?

  • Dial #21#.
  • Press the ‘CALL’ button.
  • Wait for the confirmation tone.

 

Call Forwarding (On Busy)

How to activate Call Forwarding (On Busy)?

  • Dial *71* < Phone Number> followed by #. Example *71*01X XXX XXXX #.
  • Press the ‘CALL’ button.
  • Wait for the confirmation tone.

How to cancel Call Forwarding (On Busy)?

  • Dial #71#.
  • Press the ‘CALL’ button.
  • Wait for the confirmation tone.

 

Call Forwarding (No Reply)

How to activate Call Forwarding (No Reply)?

  • Dial *61* < Phone Number > followed by #. Example *61*01X XXX XXXX #.
  • Press the ‘CALL’ button.
  • Wait for the confirmation tone.

How to cancel Call Forwarding (No Reply)?

  • Dial #61#.
  • Press the ‘CALL’ button.
  • Wait for the confirmation tone.

 

Call Hold

How to activate Call Hold?

  • Press the ‘R’ button, then press the ‘OFF’ button during the outside call.
  • To release Hold, press the ‘CALL’ button.

 

Do Not Disturb

How to activate the Do Not Disturb service?

  • Dial *26#.
  • Press the ‘CALL’ button.
  • Listen to the tone indicating successful activation of the service.

How to cancel the Do Not Disturb service?

  • Dial #26#.
  • Press the ‘CALL’ button.
  • Listen to the tone indicating successful cancellation of the service.

 

Voice Mail

How to activate Voice Mail?

  • No special configuration required to activate the feature from the CPE.
  • If  the  customer  is  busy  or  not  answering  the  call  after 40 seconds, the call will be forwarded to the Voice Mail server.
  • For retrieval, customer should dial 1 300 88 6245 followed by the fixed line number.

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